How to Stay

From the moment you enter our doors, we want your family to be comfortable. But most importantly, we want to provide you with a safe and supportive environment so you can focus on the most important thing — your child’s healing.  Please note: due to COVID-19 precautions, we are currently accepting new families at the House, with reduced numbers of available rooms. Families will be asked to adhere to specific health and safety protocols during their stay at the House.

Additionally, all Ronald McDonald House Charities of Northeast Indiana (RMHC of NEIN) staff, volunteers, vendors and guest families must be able to answer “NO” to all the following wellness check questions. If they answer yes, they will not be permitted to enter the facility until further notice.

• Do you or anyone in your household have any of the following symptoms that started in the last 14 days: cough, shortness of breath or difficulty breathing,  temperature of 100F or higher, chills or repeated shaking with chills, muscle pain, headache, sore throat, or new loss of taste or smell?
• Have you tested positive for COVID-19 within the last 14 days?
• In the past 14 days, have you had close contact with a person who has been diagnosed with COVID-19 by a medical provider? (Close contact is defined as being within 6 feet for 10 minutes or more or living in the same household.)

To stay at the Ronald McDonald House

• Families of children who are 21 years of age or younger or between 22 – 30 years of age with an on-going chronic childhood disease.
• The child must be receiving medical care at an area hospital.
• At-risk pregnant women may also stay but must be accompanied by an adult.
• All family members 18 years old age or older who stay with us will need to pass a background check.
• All families must have a referral from the medical provider.
• All family members must be free of infectious disease.